Shipping and Returns

Shipping and Returns

Shipping

We are offering free shipping across New Zealand on all our products for a limited time.

Returns

If for some reason, our finished product does not meet your needs or has a manufacturing fault, you can return it to us for a full refund. The product must be in unused condition and returned within 28 days.

Please get in touch via email at info@mcgraths.co.nz if you wish to organise returning a product.

Complaints

You have the right to complain if:

  • you receive a faulty product
  • something doesn't get delivered on time
  • or you feel misled by a member of our staff

Please get in touch via email at info@mcgraths.co.nz if you wish to make a complaint.